BBVA Compass Manager Projects & Transformation - Retail Banking in houston, Texas

Overview

The Mgr Projects & Transformation is the key Segment project delivery representative on all stages of transformation projects - providing vision and strategy, oversight, and systems integration program management. Directs projects and transformation activities within the assigned the Retail Banking Network.

Responsibilities

  • Retail Network Transformation:

  • Re-alignment of resources, roles and skill set in order to achieve major initiatives

  • Define branch categories, job families, job families’ roles & functions, incentive plans, and skills & training programs

  • Design and implement Branch Management Model focused on sales choreography, tools, and protocols to systemize and homogenize behaviors

  • Model definition

  • Design & implementation of the internal communication plan

  • Support documentation construction

  • Monitor and follow up system definition (content and frequency)

  • Monthly activity monitoring (branch level)

  • Roll-out plan design

  • Retail Network Transformation Management:

  • Definition of roles & functions of Regional structures and Governance Model between HQ and Retail Network

  • Cascade Communication Model Design

  • Alignment of sales leads and marketing campaigns to business & job family roles

  • Model monitoring and fine-tuning

  • Provides staff direction with an understanding and following of established company policies and procedures.

  • Oversees business activities to ensure a high standard of professional excellence is maintained among staff members.

  • Directs creation and approval of overall project plans, budgets, and work breakdown structure.

  • Establishes and implements short- and long-term strategies to deliver projects within reasonable schedules and budgets.

  • Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel.

  • Work with all lines of business (LOB) to ensure initiatives are correctly identified and scoped

  • Coordinate the gathering / analysis of data in preparation of transformation approach and cost models that deliver value to the business; Consolidate timelines and cost models

  • Represent assignment CCB segment in articulating transformation solutions to business partners clearly identifying the benefit & value

  • Maintain a thorough understanding of the transformation strategy, plan, & interdependencies

  • Execute transformation plans including budget, schedule, staffing, delivery, risk management, change management, and business acceptance

  • Ensure proper program control mechanisms and reporting are in place to track performance against plans and budget

  • Prepare and deliver regular management updates to segment and CCB leadership

  • Anticipate and articulate impacts to the business

  • Effectively manage, mentor, and motivate team members.

  • Utilize best practices and provide lessons learned for future engagements

Qualifications

  • Minimum of 7 years experience in infrastructure project management

  • Bachelor's degree or equivalent work experience

  • Intimate Retail Network knowledge and experience

  • Service & Distribution Models knowledge and experience

  • Ability to lead multi-disciplinary teams

  • Excellent communication skills

  • Strong business acumen & proven success in aligning with business partners

  • Effective leadership skills including demonstrated experience leading project teams, driving

engagement, influencing and working across multiple functions in a matrix type setting

  • Excellent project management skills

  • Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives

  • Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans

  • Change oriented – actively generates process improvements ; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly

Job ID 2018-115218

Site Name TX-HOUSTON-HOUSTON TOWER

Category RETAIL BANKING - CORPORATE

Work Location US-TX-Houston

FLSA Status EXEMPT

Type FULL TIME