BBVA Compass Manager Projects & Transformation - Retail Banking in houston, Texas
The Mgr Projects & Transformation is the key Segment project delivery representative on all stages of transformation projects - providing vision and strategy, oversight, and systems integration program management. Directs projects and transformation activities within the assigned the Retail Banking Network.
Retail Network Transformation:
Re-alignment of resources, roles and skill set in order to achieve major initiatives
Define branch categories, job families, job families’ roles & functions, incentive plans, and skills & training programs
Design and implement Branch Management Model focused on sales choreography, tools, and protocols to systemize and homogenize behaviors
Design & implementation of the internal communication plan
Support documentation construction
Monitor and follow up system definition (content and frequency)
Monthly activity monitoring (branch level)
Roll-out plan design
Retail Network Transformation Management:
Definition of roles & functions of Regional structures and Governance Model between HQ and Retail Network
Cascade Communication Model Design
Alignment of sales leads and marketing campaigns to business & job family roles
Model monitoring and fine-tuning
Provides staff direction with an understanding and following of established company policies and procedures.
Oversees business activities to ensure a high standard of professional excellence is maintained among staff members.
Directs creation and approval of overall project plans, budgets, and work breakdown structure.
Establishes and implements short- and long-term strategies to deliver projects within reasonable schedules and budgets.
Establishes and communicates goals and objectives, defines methodologies, tasks, and activities, and clearly describes roles and responsibilities for performing to personnel.
Work with all lines of business (LOB) to ensure initiatives are correctly identified and scoped
Coordinate the gathering / analysis of data in preparation of transformation approach and cost models that deliver value to the business; Consolidate timelines and cost models
Represent assignment CCB segment in articulating transformation solutions to business partners clearly identifying the benefit & value
Maintain a thorough understanding of the transformation strategy, plan, & interdependencies
Execute transformation plans including budget, schedule, staffing, delivery, risk management, change management, and business acceptance
Ensure proper program control mechanisms and reporting are in place to track performance against plans and budget
Prepare and deliver regular management updates to segment and CCB leadership
Anticipate and articulate impacts to the business
Effectively manage, mentor, and motivate team members.
Utilize best practices and provide lessons learned for future engagements
Minimum of 7 years experience in infrastructure project management
Bachelor's degree or equivalent work experience
Intimate Retail Network knowledge and experience
Service & Distribution Models knowledge and experience
Ability to lead multi-disciplinary teams
Excellent communication skills
Strong business acumen & proven success in aligning with business partners
Effective leadership skills including demonstrated experience leading project teams, driving
engagement, influencing and working across multiple functions in a matrix type setting
Excellent project management skills
Demonstrated customer focus – evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers to help shape their future initiatives
Strong analytical and strong problem solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve; creates actionable strategies and operational plans
Change oriented – actively generates process improvements ; champions and drives change initiatives; confronts difficult circumstances in creative ways, balances multiple and competing priorities and executes accordingly
Job ID 2018-115218
Site Name TX-HOUSTON-HOUSTON TOWER
Category RETAIL BANKING - CORPORATE
Work Location US-TX-Houston
FLSA Status EXEMPT
Type FULL TIME